Privacy Policy

1. Introduction

This Privacy Policy applies to all visitors, users, and clients of Astral Perceptions LLC. It explains how we collect, use, and protect both general personal information and Protected Health Information (PHI) in compliance with applicable laws, including HIPAA where applicable.

2. Information We Collect

We may collect the following types of information:

• Personal information (name, email, phone number)
• Health-related information provided through forms or services
• Payment or insurance-related details when applicable
• Information submitted through contact forms or scheduling tools
• Technical data (IP address, browser type, device data)

3. Protected Health Information (PHI)

Protected Health Information (PHI) refers to any information that identifies you and relates to your health, healthcare services, or payment for those services.

Any PHI collected is handled in accordance with HIPAA and applicable privacy laws.

4. How We Use Your Information

We may use your information to:

• Provide and manage counseling, coaching, and wellness services
• Respond to inquiries and communicate with you
• Process payments and administrative tasks
• Comply with legal and regulatory obligations
• Improve website functionality and user experience

5. Website Use & Cookies

Our website may use cookies and similar technologies to enhance your experience, analyze traffic, and improve functionality.

You can control cookies through your browser settings, but disabling them may impact how the site functions.

6. Third-Party Services

We may use third-party tools such as scheduling platforms, form builders, payment processors, and hosting providers.

These services may collect or process your information according to their own privacy policies.

7. Disclosure of Information

We may share information when necessary with:

• Healthcare providers involved in your care
• Insurance providers for billing purposes
• Service providers supporting website operations
• Legal authorities when required by law

We do not sell your personal information.

8. Your Rights

You may have the right to:

• Access your personal or health information
• Request corrections
• Request limitations on certain uses
• Request deletion where applicable

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed 100% secure.

10. Changes to This Policy

This policy may be updated from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

Astral Perceptions LLC

Virginia Berling

Email: Support@astralperceptions.co

Address: 131 Falling Leaf Drive, Townville, SC 29689